Who We Are 

IVY-ANA&CO is a B2B packaging solutions provider. Our website is www.ivy-ana.uk. You can contact us at info@ivy-ana.uk. 

 

What Information We Collect 

When you register a trade account or place an order, we collect: 

• Company name, address, and contact person details 

• Email address, phone number, and billing/delivery addresses 

• VAT/GST number and company registration number 

• Order history, payment method type, and invoice records 

• Website usage data (IP address, browser type, pages visited) 

 

How We Use Your Information 

• To process and fulfil your orders 

• To manage your trade account 

• To send order confirmations and invoices 

• To respond to enquiries and support requests 

• To send product updates and promotions (only if you opt in) 

• To improve our website and services 

• To comply with legal and tax obligations 

 

Sharing Your Information 

We do not sell or rent your data. We may share it with payment processors, delivery partners, and IT service providers — only as needed to fulfil your order. All third parties are bound by data protection obligations. 

 

Data Retention 

• Active account data: retained while your account is open 

• Order and transaction records: 7 years (legal/tax compliance) 

• Marketing preferences: until you withdraw consent 

 

Your Rights 

You have the right to access, correct, delete, or restrict your data. To make a request, email us at info@ivy-ana.uk. We respond within 5 business days. 

 

Security 

We use SSL encryption and secure payment gateways. We do not store full card details. 

 

Cookies 

We use essential, analytics, and preference cookies. You can manage your preferences via the cookie banner or your browser settings. 

 

Changes to This Policy 

We may update this policy from time to time. The latest version will always be published on this page.